TERMS + CONDITIONS

PAYMENT

A minimum deposit of 50% down is required to secure services. Please note that we can not move to the Discovery Stage until payment is confirmed. Deposits are non refundable at all times. Final files will only be delivered after the final balance is received and confirmed. Accepted payment methods include: Venmo, PayPal, and check (if approved by the designer). There will be a 4% transaction fee for all credit card transactions.

MINIMUMS & RUSH ORDERS

We are not a template-based design company. Every project starts from scratch and is given dedicated, personal support. Because of our thoughtful design process, all projects have a minimum order of $300. Very rarely can rush orders be accommodated, so please allow ample time to get the project started.

COMMUNICATION

Communication will be mainly asynchronous and through email. How well the client communicates during the process will weigh heavily on many factors, like meeting deadlines and availability to keep priority on the project if working outside of the agreed upon parameters.

REVISIONS

All projects include at least one revision round. Additional revisions not included in the client’s package will cost $50 and will be added to the final balance. In the event where new files need prepared due to a mishap overlooked by the client, there will be an additional revision round due before new files are prepared. Any mishaps on the designer’s end will be corrected at no expense to the client.

CANCELLATIONS

If unforeseen circumstances arise and the client would need to cancel the project, the designer will review the project progress and let the client know what steps can be taken. Deposits are non refundable at all times.

COPYRIGHTS

Any work sent to the client cannot be used until final balance is received and confirmed. The client must never claim the work received as their own work. If the client supplies text or images to include in the project, the client declares the ownership of full copyright material and holds full responsibility.

CONFIDENTIALITY

The designer agrees to protect all personal information and will not sell or exchange information obtained during the project. The designer will be permitted to display the final work on their website, social media, and in promotional materials.